What contact methods are available for 8×8 VoIP?

DWQA QuestionsCategory: 8x8What contact methods are available for 8×8 VoIP?
Barry asked 2 years ago

Before committing to a VoIP service we like to know that we will have the ability to speak to someone if we have any issues or need technical advice. It is always nice to know that you can talk to someone in the event of a problem. So, what contact methods are available for 8×8 VoIP? Phone number? Email? Live chat? Support tickets? List them all please!

4 Answers
Julian answered 2 years ago

There is a phone line for various different functions – business line, partner enquiries and there is also a phone number and address for each of the worldwide offices too. The business services number is 0333 043 8888.

Paul answered 2 years ago

You can send a direct email enquiry too – I think the email address depends on what country you are from, for example the UK email address is uk-info@8×8.com. You can request a quote too from the sales team – if you click on the link on the right hand side of the website you will see the “contact sales” button – just fill out your details and they will give you a call or send a quote back via email.

Michael answered 2 years ago

There is a live chat function too – the button is next to the “contact sales” button on the right side of the web browser. Click on that then you will be taken to a new window where you can start chatting.

Kim answered 2 years ago

If you want to just manage your account and sort payments out etc, you should use the account manager tool on the admin section. This is a good place to start to manage things and to troubleshoot too.