Does Jive offer any other services such as a mobile app?

DWQA QuestionsCategory: JiveDoes Jive offer any other services such as a mobile app?
Jacob asked 2 years ago

As stated above, we want to know what platforms you can use the Jive VoIP service on basically. Is there just a desktop program or do they offer anything else like a smartphone app? Many of our employees work out of the office and would therefore benefit from a mobile app.

5 Answers
Andy answered 2 years ago

There is a Jive Mobile app that our external reps use extensively. You can download the app for free on either Android or iOS devices but you must obviously have an account and paid package with Jive. The app is intuitive and easy to use and it allows our reps to basically work on the go and not have to worry about missing calls or important messages.

Anthony answered 2 years ago

Aside from the mobile app there is also Jive Desktop and Jive Web. Jive web is an administration interface that you can access through a web browser. You can manage every feature of your Jive VoIP system such as contacts, call logs and more. You can even use this web app to send text messages and make calls too – this is perfect to use on a laptop or a tablet. The actual interface is easy to use too – the buttons and layout is logical and you can figure out how it works in a matter of minutes.

Loretta answered 2 years ago

We use the Jive Desktop program! This piece of software is basically your big standard VoIP control panel that should come as standard with this type of service in our opinion. You can install the software and then have the program open on your desktop in a similar way that you would with Skype. You can then basically perform all the basic VoIP functions from here such as making calls, sending messages and searching through your contacts. The program is well put together and easy to use for sure!

Delotta answered 2 years ago

Yes there is a mobile app! The Jive mobile app has the following features – extension dialling, call hold, blind/warm transfers, conference calls, split calls, call history, callback from history, intercom and contact management. It doesn’t have the full functionality of the desktop app but its certainly fit for purpose!    

Delotta answered 2 years ago

Yes there is a mobile app! The Jive mobile app has the following features – extension dialling, call hold, blind/warm transfers, conference calls, split calls, call history, callback from history, intercom and contact management. It doesn’t have the full functionality of the desktop app but its certainly fit for purpose!