Does Grasshopper provide a number porting service?

DWQA QuestionsCategory: GrasshopperDoes Grasshopper provide a number porting service?
Stefan asked 3 years ago

I have looked on the Grasshopper website and I can’t seem to find any info about number porting. They appear to have plenty of info about creating a new toll free number, but we want to keep our old business numbers otherwise we going to have to print all our media and marketing out again – could someone help?

4 Answers
Elleanor answered 3 years ago

Well on their homepage they promote the fact that you can choose your own toll free number or local number so it doesn’t look that you can actually transfer your existing business numbers – this would be hugely detrimental for a business such as yourself who already has a heap of printed media and marketing that features the old numbers.

Hiriam answered 3 years ago

This is not true – do some digging and you can see that they do indeed offer a number porting service – I would find it very strange if they didn’t – unless you are a new business and have never had a telephone line before, you are always going to want to transfer your existing numbers over!

Jill answered 3 years ago

Yes if you click on the “custom number” button on the homepage (about halfway down the screen) then a new page will open – from there you can select at the bottom “number porting” – it states “Already have a number you love? No problem! Access Grasshopper’s great features from your current number”, so yes you can transfer your existing numbers!

Lewis answered 3 years ago

A side note, once you have selected the above number porting option, you are taken to a new screen where you actually enter in your existing number and continue with the process.