- Unlimited Calling Minutes
- Many options
- Easy to set up
- Reporting tools
- Easy to manage



- Unlimited Calling Minutes
- Many options
- Easy to set up
- Reporting tools
- Easy to manage
Jive – Reviews and Experiences 2021
Jive is an Enterprise Grade Hosted Communications company that was founded in 2006. The company provides Hosted VoIP Enterprise-grade services and Unified communications to institutions and different kinds of businesses. In the past decade, the company has grown due to its strategic partnerships with different vendors to deliver the best-hosted communications services in the world. Some of the partners that Jive is working with include: Panasonic, Polycom, V-tech, Juniper, Level 3, Brocade, Microsoft and CISCO.
Tier 1
$ 29 95 /month
- 1-4 users
- Auto-Attendants
- Custom Greetings
- Softphone
- Call Analytics
- And Many More
Tier 2
$ 25 95 /month
- 5-9 users
- Fax to Email
- Time-Based Routing
- Call Queues
- Find Me/Follow Me
- And Many More
Tier 3
$ 23 95 /month
- 10-24 users
- Unlimited Extensions
- Call Recording
- Music on Hold
- And Many More
Tier 4
$ 21 95 /month
- 25-49 users
- Virtual Fax
- Desktop Integration
- Online PBX Controls
- Visual Dial Plan Editor
- And Many More
Tier 5
$ 19 95 /month
- 50+ users
- Conference Bridge
- Ring Groups
- Voicemail to Email
- And Many More
For Whom is Jive Ideal?
Jive offers products suitable for both small and midsize businesses. Whether you are an SMB who is looking at setting up a VoIP platform, or a small business trying to get the best VoIP platform at a good cost, Jive has the best-hosted platform for you.

The beauty of Jive products is that they are easy to install and get started with. For instance, Jive Hosted PBX can easily be set up, allowing the administrator a set of selective choices of advanced features to complement its basic features.
If you want the general basic VoIP features, you can go for Skype, RingCentral, and others, but if you want a more improved platform that has a unique and easy to use interface with amazing features, then Jive is the platform for you.
For a review of its pros and cons, below check out the lists below.
Pros

- Easy to set up and also to manage
- It has enterprise-grade PBX features
- It is comprised of excellent reporting tools
- It has good help resources
- It has a modern and easy to use user interface
- It offers unlimited auto attendants
- Its visual dial plan editor has drag and drop capabilities
- It has several call monitoring modes
Cons
- You need a separate account for call recording
- The contact center and the premium video conferencing are features activated as add-ons.
International VoIP Calls (are they included, what are the costs?)
Making calls in today’s expanding business world is a vital part of ensuring that your intentional clients are connected t your business. By making these calls using Jive, you can take advantage of the low costs and control of anyone who wants to make international calls using dial permissions.

Jive provides users in Puerto Rico, the 48 US States, and other areas within Canada unlimited calls without charges. Other areas like Hawaii, Alaska and some regions in Canada have billed rates that are generally low; less than $0.03 per min.
When you want to make International calls to other counties in the world, you have to use international dialing permission that your system admin will provide. If you are not provided with these permissions, you won’t manage to complete the call because the system will need the provision of a reliable username and password.
Process of making International calls:
- Dial the country code. You can choose from the list of dial codes. (Remember to replace the plus sign provided with the dial code of your country.)
- Dial your country code’s destination party.
- Dial the area code of your destination party.
- Dial the local phone number of the destination party.
- In destination local number you are dialing has a zero, omit it when dialing the number.
- Ensure to check the International rates before you make an international call.
Special Features (What do they offer else? – App, Auto Attendant Service…)

Jive offers one of the most complete features any VoIP service company offers. Its features include:
- Conference bridge
- Call routing
- Extensive reporting and call logs
- Voicemail to email
- Fax to email
- Custom caller ID
- Screen sharing
- Desk to Desk calls
Advanced features
Music on hold: it provides an option for users to chose whether to play the music when contacts are on hold.
Automated attendants: users have the option to create an automated attendant to cater for calls and other kinds of information when the employees are engaged.
VoIP number: It offers users a unique number that can be dialed from any place.
Software planning: it allows the user to use the tool as an add-on to specific service subscriptions like Outlook 365.
Browser extension: it allows the user the ability to download the tool together with an extension to specific browsers.
Jive Pricing – Is it Worth the Money?
When you look at Jive’s price plans, Jive Hosted VoIP is divided into different packages. Jive Voice has the primary calling and VoIP features that start from $19.95 per month per user. Jive Voice allows you to access the basic features like HD video conferencing.

But if you want additional features like content sharing, chart, active speaker identification and SIP interoperability, you will have to add some money and purchase the Jive Video Pro at an extra cost of $58.95 per month per room license; this translates to the number of virtual conferences rooms available.
Now, if you want to use the Jive Contact Center that adds real-time management and features like agent summary report, live wallboard interface, and queue, you will add another $99.95 per account each month.
Generally, Jive offers exceptional services that are ridiculously low cost, which includes unlimited minutes in Canada and the U.S. This service is ideal for a small company because of its offering at low price plans.
Customer Service
The customer care department of the company is located in the U.S, and it is open 24 hours 7 days a week. You can easily make your queries and find quality care from the customer care agents. The customer support review from different clients support their efforts to engage with clients. The company stands by its always up-time policy so that customers can appreciate their commitment to delivering great service.
Conclusion
Contents
- 1 Jive – Reviews and Experiences 2021
- 2 Tier 1
- 3 Tier 2
- 4 Tier 3
- 5 Tier 4
- 6 Tier 5
- 7 For Whom is Jive Ideal?
- 8 Pros
- 9 Cons
- 10 International VoIP Calls (are they included, what are the costs?)
- 11 Special Features (What do they offer else? – App, Auto Attendant Service…)
- 12 Advanced features
- 13 Jive Pricing – Is it Worth the Money?
- 14 Customer Service
- 15 Conclusion
Since Jive has low setup costs, rich features, and high customization capabilities, Jive’s VoIP services are suitable for any business, educational institution, nonprofit and any other organization that is flexible in its phone requirements.