Best VoIP Service for Businesses in 2019

VoIP is commonly referred to as Voice over Internet Protocol. It is the technology that is used to make calls and video through the internet. Since it was introduced in the market, the use of regular phone lines has decreased and companies have switched to VoIP. Companies have decided to change to VoIP because of various reasons. If your company has not yet transitioned to VoIP, you need to learn more about it and decide on how you are going to transition to the new way of communicating in a business setup, because the benefits that it brings to your business is great. But why should a business switch to VoIP? Let us look at four reasons why you need to make that change.

Top 10 VoIP Providers 08/2019

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Affordable costs of communication

When you have a business VoIP service installed in your office, users in the same area can make calls for free or at a relatively low price compared to services offered by other service distributors. VoIP services also offer existing phones unlimited calls at lower prices once they are connected to the internet, compared to telephone companies. There are different packages that you can choose from, depending on the business VoIP provider you are working with, the size of your company, your budget, and the business needs.

It is easy to purchase VoIP software and hardware

It is easy to imagine the software and hardware costs of setting up a VoIP service. It might come in as a shock that most of the VoIP systems require very little or no installation costs because the service might still run with the existing setup.

Companies who prefer to use VoIP using a computer need to install a sound card in case the computer does not have one. You also need a speaker, a microphone or a headset. Other distributors of VoIP services require that you have VoIP phones; the VoIP phones are not expensive, in most cases, VoIP providers offer them at a small fee that is charged on a monthly basis.

 

Multiple calls are supported by VoIP

The traditional telephone lines only allow one to one communication at any given time. In VoIP, multiple calls which include group and conference calls are possible. Employees, business associates, and management can collaborate and communicate with their clients very easily.

Clients also connect to a company’s customer support much faster, making their results known easily. This improves the quality of the customer experience, and it strengthens the relationship between the business and the customers.

VoIP has more features than traditional telephone lines

Adding to the multiple calls features, there are more features that you can use when using VoIP. These features may vary depending on the VoIP provider you are working with, but the most popular features in any setup include:

  • Caller ID
  • Voicemail
  • Fax
  • Call forwarding
  • Call waiting
  • Last number redial
  • Call blocking
  • 411 directory

 

There are also other advanced features offered by other service providers which include return call, call transfer, SMS, speed dialing and selection of area codes. Most of these features are included in the VoIP subscription which contains low-cost add-ons.

 

You don’t have to be worried about system upgrade and maintenance

VoIP is usually hosted in the cloud and managed by a service provider, you are not in charge of maintenance services. This helps you save money, ensuring that the duty of your company getting uninterrupted services rests in the hands of the provider. You are also not tasked with updating the software service of VoIP; since your provider is the one liable for system upgrades, you are guaranteed to use up to date systems around the clock.

 

You can easily scale your services

You can scale your VoIP phone systems up and down for a decreased or increased workforce. This makes it easy to hire employees you need when business peaks and even manage smaller workforce when business reduces. Ensure that you install the best VoIP for small business in case you are running a small business.

 

What are some of the benefits of VoIP

Portability

The comfort and convenience provided by a VoIP telephone stretch to the capability of accessing your VoIP network from anywhere in the world. If you are connected to a broadband connection, you can log into your VoIP phone and use it. No matter where you are, as long as there is an internet connection, you can access your VoIP connection and still use the same charges you always use. You can also access VoIP for business through your email address, or while traveling. You only need to take your headset VoIP phone, and you can make any call to your staff at very low costs.

 

Flexibility

When you have a VoIP system installed, you can also use a VoIP adapter or a VoIP converter and a traditional phone line. A VoIP adapter is a device that resembles a USB disk, and it can be plugged into a computer. A VoIP converter can digitize analog signals to digital signals which are then transmitted via the internet. For this to work, a computer has to be on.

A VoIP system can allow one to get a personal VoIP number which allows you to receive and make calls even when you are traveling and you have a high-speed internet connection.

 

Multipurpose phone

Apart from making phones, VoIP phones can also conduct calls through video conferencing to allow the discussion of important deals anywhere you are. Even though you are in another country, you can still attend to meetings in your home office without the need of being physically present.

 

Conclusion

In the present day, a VoIP phone system is beneficial in making business more adaptable and efficient when handling clients and business tasks. The flexibility and cost-effective benefits continue to grow and change as new upgrades come into play. VoIP systems will help you to grow your business with lower costs and increase customer satisfaction. Gone are the days when you spend a lot of money on traditional phone lines to make calls to your company employees.

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